I'd like to order 2 letterbox gifts to 1 address, how can I do this?

To order multiple letterbox gifts please place seperate orders.

Each letterbox is sent as an individual item and so have a delivery charge per item rather than per address.

Is it ok to ship cheese?

Yes, our parcels have cool packs in and are sent next day delivery so the cheese is fine.

Where is my order?

We understand that it can be frustrating when you're expecting a delivery and it hasn't yet arrived.

All our orders are dispatched (leave us) on the date you select at the time of ordering.

Please allow the following for delivery:

Royal Mail (letterbox gifts): 1 - 3 working days after dispatch

APC (all other products/orders): 1-2 working days after dispatch

From time to time, due to unforeseen circumstances, there may be delays to the delivery time frames above.

Rest assured that our ice packs stay cool for longer than required. If your delivery takes longer than the above, or you have any questions please get in touch.

Do you use raw or pasteurised milk?

All of our milk is pasteurised before being made into cheese.

How can I recycle your packaging?

All our cheese is packaged in recyclable packaging.

To find out how to recycle a specific cheese's packaging, please head to it's product page.

Is your cheese vegetarian?

All of the cheese that we make is vegetarian.

Can I eat the rind on my cheese?

All of our cheeses have a natural rind which is edible.

Can I collect my order?

Yes, you can collect from our store and offices in Longridge if you live in the area.